Please read the following carefully before placing your order:
1.Q: Why is the delivery time so long?
A: Due to the need for rigorous testing of electronic products to carry out the packaging, after payment this period is considered 7 days stocking period, in order to ensure that we sell the machine can be normal and intact to reach the customer, we DON’T accept emergency orders!
2.Q: Duties and tax question?
A: We sell products that DO NOT INCLUDE duties, tax or other customs charges
3.Q: About logistics issues?
A: We can provide customers with the most efficient way to express, but the express company’s unexpected events and weather conditions and other factors are not within our control, the specific arrival time, please the actual logistics update status prevail! (*You can query the courier tracking information in the system, as well as copy the single number in the courier company’s official website query!)
4.Q: Is it possible to deliver as a gift?
A: commercial courier does not support the delivery of private express mail, must provide commercial invoice and specify the details of the value and the name of the goods, it CAN’T form a gift for the guests fill in the form.
5.Q: Will my order be taxed? Will be investigated by the customs? What about the customs investigation?
A: We can only tell you that the probability of being tax is about 80%. Customs investigation and prosecution to customers with the clearance probability of about 50%, in this case of customs officers will aks you to offer the necessary documents to clearance, in generally able to smooth customs clearance!
This is not in we can control, in order to avoid giving you and our staff unnecessary trouble, please CAREFULLY consider whether you can accept tariffs problem before the order!
After placing your order, that will be deemed to AGREE the above questions!
——————————————————————————————————- I am dividing line—————————————————————————— To Russian guests, As Russia has strict requirements for express entry, so DHL, UPS, FedexIE, our company will decide not to support the Russian region. When you order, please select EMS, if you have chosen the express company which cannot be supported above, in order not to affect the arrival time, we will default to the EMS, we are sorry about inconvenience caused! *In order to package can be fast and safe to arrive, please find your country and select the appropriate delivery way, if not found please contact customer service Due to import regulations, the following areas will be sent by default EMS Express: Middle East: Bahrain, Egypt, Iran, Israel, Jordan, Kuwait, Lebanon, Oman, United Arab Emirates, Turkey, etc. (Iraq, Pakistan, Syria does not ship) South America: Colombia, Venezuela, Guyana, Suriname, Ecuador, Peru, Brazil, Bolivia, Chile, Paraguay, Uruguay, Argentina, etc. Europe: Russia, Belarus, etc. (Except for the two countries, most country of Europe can select the DHL) The following areas will be sent by default Fedex IE or EMS Express: Asia: Korea, Japan, Thailand, Singapore, Malaysia, Vietnam, Philippines, Nepal, China Taiwan, etc. (The above areas have the ability to clearance custom you can choice the other delivery way, please contact customer service) DLC
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The parameter is for reference only, the specific model shall prevail in kind!
1. Can it be shipped to my country? If your country can be selected on Aliexpress, then it can. Otherwise, please contact with us to check. 2. How long does it take to arrive at me? Generally speaking we will arrange the shipment in 1-5 business days once the payment is confirmed. DHL, UPS, TNT, FEDEX (4-7days) You can check the accurate shipping time while you choose the shipping way. 3. Do I need to pay custom duties? We do not pay any of fee the Tax. The price on Aliexpress does not include customs tax and fee if it happens, buyer should pay it by himself, if you do not agree, please do not buy to avoid troubles . The custom duties are charged by importing countries. Though we can’t control this, we will help you to declare a lower value at customs. Normally, pay custom duties or just pay few. If you have special requirements for declared value, please explain to us when you place orders. We will try the best to help our buyer to minimize the risk of paying Taxes. Once tax happened, please pay the tax. Otherwise, the customs will destroy the product, and you will get nothing. We will not be responsible for this. 4. Will I pay more when I receive my product? You will pay no more when you receive your purchased items except the following conditions. -If you change your shipping address after we send your items out, please contact us to pay the fee about $30 caused by changing shipping address. The warranty is ONE FULL YEAR. DLC supply professional technical support. All items are well-packed, brand new, never used, not refurbished. And Every item is well tested before shipped out. Email us if you have any technical problem during installation and use. Usually, the problem is only the misuse and misunderstanding how to use. DLC suggest users to install this item via professional installer. All sales are final unless the item is found to be defective within 7 days since you receive the item. If that is the case, the item will be replaced or money refunded at the discretion of the seller. And buyer must provide photoes or video and other evidence to seller if the item is found to be defective. We offer 15 Days Guarantee. If you do not like it or not happy about it for any reason, please send it back to us in its original packing (unused condition) without any scratches or damages, and we will refund your money upon receipt of the returned item. Please note, refund on this item is subject to a 10% re-stocking fee, and buyer is responsible for return postage. Please understand that shipping and handling fee in this auction is not refundable. It’s not negotiable. For all returns buyer need to pay for the return shipping, while we will pay for sending you a replaced item. All returns must have DLC authorization. Please note we will not accept any returns that have not been authorized by us. Please contact us before you return the item. We depend on our customers’ satisfaction to succeed. Therefore, your feedback is extremely important to us. If you are satisfied with the item and our service, please leave us positive feedback, and we will do the same for you. We care about our valued customers and understand the concerns and frustrations you might have. If you encounter any problems during the shipping process or any problems with the item, Please give us the opportunity to resolve the problems and we will honestly try our best to solve all the problems for you as soon as we can. Please contact us before leaving a negative feedback, we will find a solution to meet your requirement and enhance the satisfaction.